My resume - long version

Summary of experience

Throughout my IT career, I dedicated myself to deliver sound solutions to help my clients and partners. I pride myself on doing good work and getting things done. I have the breadth and depth to be an effective and thought technology leader. I have been fortunate to lead and participate in transformational IT initiatives. I am a team player and a coalition builder. I can provide clear direction, coach, motivate, and influence others to support business goals and objectives. I have a knack to make complex tech seem within reach and easy to understand. Moreover, I have excellent team-building, people skills, and deep technical aptitude. I empathize with my business and IT partners. I seek to understand and appreciate what everyone is going through or trying to solve. I strive to make every conversation you have with me to be a positive and good experience for you!

Education

  1. Master of Science: Computer Science and Mathematics, 05/2000, Minnesota State University, Mankato

  2. Bachelor of Science in Electrical Engineering, University of Wisconsin, Platteville, Wisconsin

Work Experience

  • Personal time off - Feb. 2022 - Present

Thrivent: Marketing Domain Solution Architect Consultant: January 2020 - February 2022

Summary: I provided enterprise and solution architecture expertise and technical leadership for Thrivent Marketing domain. I completed two transformational initiatives: Customer Data Platform (CDP - BlueConic) and Lead Gen (Pre-purchase Journey)

What I did:

  • Collaborated closely with executives, vendors, and business and IT partners on solutions and integrations

  • Engaged and consulted with business SMEs, IT partners, business partners, enterprise architects, security architects, domain architects, data office, and technical teams to create solutions that create new capabilities, enhance exiting capabilities, and/or address pain points

  • A technolgy leader in the MarTech digital transformation journey

  • Accountable for the MarTech stack technology assets

  • Customer Data Platform

    • Aligned closely with enterprise architecture vision to ensure that solutions are within the guard reals of that vision

    • Led the architecture and technical evaluation for the CDP vendor selection process

    • Led the architecture and solutioning discussions to onboard the CDP

    • Created the architectural solution blue prints on how to integrate the CDP (SaaS) into Thrivent MarTeck stack

    • Supported the technical teams for the CDP implementation

    • Tech stack: Microservices, spring boot tech stack on Open-shift, Kafka; Salesforce, Acoustic, digital channels, Identity resolution, data fabric integrations, Facebook, Brightspot, Hearsay business tools … and much more

  • Pre-purchase Journey - Lead Generation

    • This is a unified lead funnel for leads that come into Thrivent via a variety of sources

    • This product is built on modern architecture with external and internal integrations: Salesforce, Customer Data Platform, Identity Resolution, Facebook, Smart Asset, over 3000 financial advisor websites, consumer financial tools, and digital assets

    • Led the architecture and solutioning of the Pre-purchase journey/Leads Gen ecosystem by building it iteratively and delivering the target architecture

  • Created and maintained the marketing technology roadmaps

  • Developed a methodology for IT assets health assessment, and implemented it

  • Evaluated the MarTech stack for technical debt, opportunities to modernize, and pain points

  • Coached and mentored IT professionals: engineers and architects

UnitedHealth Group: multiple roles - January 2009 - November 2019

I had many roles at United starting as a Java Architect to a Principle Architect. I also managed staff in tow other roles

Optum: Principal Solutions Architect: June 2018 to November 2019

What I did

  • Partnered with executives, product owners, program directors, scrum teams, and developers

  • Delivered solutions for large programs

UnitedHealth Care: Senior Director of Enterprise Architecture Provider domain: December 2017 - June 2018 (Re-org and went to Optum in the above role for the same business unit)

What I did:

  • Created 3 year technology roadmaps for the Provider domain

  • Chief architect for Contract Lifecycle Management (integrate Exari SaaS (AWS) with UHC enterprise systems)

  • Managed a team of 5 solution and enterprise architects before I became an individual contributor as a Principal Architect within the same business unit

Corporate Strategy: Director of Applications Development: June 2015 - November 2017

What I did

  • Supported UnitedHealth Group executive leadership team doing research to solve complex problems and find opportunities to streamline operations by utilizing information technology and data analytics

  • Projects completed: Claims and Call Center Volume issues data analytics

  • Developer on M&R Bid Scenario Modeling tool (C#, Web API, Angular)

  • Alpha State Project (ETL, Data Analytics, Google Maps, Big Data): state and county health rankings based on socioeconomic metrics

  • Supported market research for acquisition opportunities in Australia

UnitedHealth Networks: Physician Network management(PNM) Manager of Applications Architecture and Development: September 2013 - May 2015

What I did:

  • Led high-impact IT/business team of developers and data analysts

  • Worked across teams in a matrix organization while partnering with business stakeholders and users

  • Delivered Fee Schedule Builder to unify and automate the PNM domain fragmented systems and processes into an integrated environment that streamlined and automated manual process and removed many pain points. This tool freed up 10 FTEs. An incredible feat of automation and streamlining of complex processes

  • Designed and led the development of an enterprise tool Fee Schedule Builder portal for the entire domain of PNM

  • Designed and wrote code in C#, MVC, and Java 60% of my time

  • Conducted code reviews

  • Evaluated and selected IT frameworks

  • Managed 8 direct reports with full HR responsibilities

  • Planned and foretasted resource requirements

  • Interfaced with senior leaders

  • Participated in 2 executive forums: MSPS and Drugs

  • Managed a portfolio of applications and tools

  • Led the implementations of government initiatives (e.g., Fee Sequestration by Congress, TN 1% budget reduction, PPACA, CMS updates, Medicare and Medicaid regulatory mandates)

UnitedHealth Networks: Physician Network management Manager of Applications Development: May 2011 - August 2013

What I did:

  • Managed 5 direct reports including offshore staff

  • Architected and led the development of OptumRx portal integration with Fee Schedules backbone and worked closely with the on-shore development director and the off-shore staff

  • Managed a portfolio of applications – enhancements and support

  • Turned complex business scenarios into a technical architecture and a tangible solution to meet the business requirements

  • Led and managed enhancement projects without impacting daily IT operations

  • Designed and wrote code (Java, Web, SQL) 80% of my time

UnitedHealth Networks: Physician Network management Solutions Architect: January 2009 - April 2011

What I did:

  • Architected and developed Emptoris integration with Fee Schedules

  • Led enhancements projects for Market Standard Pricing Schedules applications

  • Mentored Java and SQL developers

  • Wrote code 80% of my time

Ambient Consulting for client United: Senior java Architect: August 2007 - December 2008

What I did:

  • Assisted in architecture and development of websites and tools

  • Added a PDF merger functionality to Market Standard Physician Fee Schedules (MSPS) application

  • Renovated the MSPS website

  • Resolved performance issues: Load-balanced the MSPS website on three tomcat servers to handle increased load

  • Supported Physicians Fee Schedules operations

SoftConsulting Inc: Founder and senior consultant: 1998 - 2007

What I did:

  • Founded SoftConsulting and ran the company until early 2007

  • Manged SoftConsulting which provided IT services to clients in the Twin Cities area

  • Created Match2020, a dating website, and built it from the ground up: profiles, connections, dating, chat, email, personality matching algorithm

  • Managed client relationships and vendor partnerships

  • Consulted at MoneyGram as a Java Architect

  • Consulted at Optum (Ingenix) as a Java (J2EE) architect from 2003 - 2007

    • Led the architecture and development of myuhc.com health knowledge base portal

    • Participated in development of the Health Cost Estimator

    • Added features to Ingenix Health Technology Pipeline

    • Developed the back-end services for Plan Cost Estimator

      • Won Human Resource Executive Online Magazine Top 10 HR products of 2004

  • Consulted at Thompson Reuters Westlaw: Senior Java Developer: 2002 - 2003

  • Consulted for 3M: Java GUI Developer and Mentor: 1999 - 2002

  • Minneapolis Community and Technical College: Professional IT trainer

    • Taught Object-Oriented Analysis & Design, Oracle 9i, and Unix commands

Business and Leadership Skills

  • Management and leadership experience and training

  • Influence without authority

  • Coaching and mentoring skills

  • Excellent communication: verbal and written skills

  • United’s Leader-Led Series

Technical Skills

  • Architecture

    • Enterprise architecture and TOGAF

    • Enterprise architecture integration, design patterns, rules engine …

  • Architecture paradigms

    • Micro-services, service-oriented architecture (SOA), MVC, object-oriented analysis and design

  • Modeling

    • UML, data modeling, EA tools, TOAD, Visio, draw.io, Confluence

  • Integration

    • SaaS, API, point-to-point, batch, and pub-sub (Kafka and RabbitMQ)

    • Vendor integrations: Salesforce, Acoustic, BlueConic, Yext, Facebook, Hearsay Sites, Identity Resolution, SmartAsset, BrightSpot, Texting, MarTech stack

  • Big Data

    • Hadoop, Hive, Sqoop, and other tooling in the Hadoop ecosystem

  • Languages

    • C#, Java, SQL, JavaScript, HTML5, XML, XPATH, XSL, XSLT, CSS3, Power Builder

  • Software Methodologies:

    • Agile, AUP, RUP, SDLC, Jira

  • Graphical User Interface

    • Angular, jQuery, Twitter Bootstrap, Squarespace, UI responsive design patterns, Apache Tiles, JSP

  • Databases

    • SQL Server, MySQL, Oracle, Sybase, Hive, Mongo, Snowflake

  • ORM

    • MS Entity Framework, Hibernate, Apache Torque

  • Servers

    • Windows, IIS, Tomcat, Apache, Websphere, Openfire, MS Exchange, Openshift

  • IDEs

    • MS Visual Studio, Exclipse, MS Visual Code, SQL Server Management Studio, SSIS

  • Cloud

    • MS Azure, and AWS (light), SaaS integration

  • Other things that I used over the years

    • ASP.NET MVC, Struts, Java MVC, web design and development, MS Enterprise Library, ANT, Maven, iText (Java & C#), Apache FOP, JSON, ETL, Springboot, Telerik Controls, Quartz Scheduler, JUnit, JMS, Continuous Delivery (EclEmma, Infinitest, Selenium), Customer Data Platform (BlueConic), Identity resolution, Email Service Provider

  • Business Tools

    • Google My Business, Google Workspace, Google Docs, Google Adds, Google Analytics, Google Search Console, Bing Webmaster tools

Business and Leadership Skills

  • Management and leadership experience and training

  • Influence without authority

  • Coaching and mentoring skills

  • Excellent communication: verbal and written skills

  • United’s Leader-Led Series

Innovation